Personal data refers to information about an identified or identifiable individual. The most well-known such information includes name, first name, date of birth, personal identification number, address, phone number, etc. Both Romanian and European legislation have very strict provisions regarding the storage and processing of personal data of European Union citizens.
We consider that the information presented to users of this website must be correct, and for this reason, we will explain below what personal data we collect and for what purpose.
The security of personal data is a priority for us. For this reason, we will use your data strictly on this website and on the platforms we collaborate with: Facebook and Google.
When you register on the website, as well as when you place an order without a registered account, you will be explicitly asked for your consent to process your personal data, as well as acceptance of the terms and conditions of the site.
Your personal data will only be used with explicit consent and used as follows:
1. Email
This is a mandatory field when you contact us through the Contact page and is necessary to respond to you. We will not contact you for marketing purposes.
2. Phone number
This is a mandatory field when you contact us through the Contact page and is necessary to respond to you. We will not contact you for marketing purposes.
3. Full name
This field is necessary in the billing process for individuals.
It is a mandatory field when you contact us through the Contact page and is necessary to respond to you.
We will not contact you for marketing purposes.
4. Address
This field is necessary both in the billing process and as the service delivery location.
5. Transfer of personal data to different third parties
The security of your data is essential for us. We have not sold and will not sell your personal data to other third parties.
All entities receiving your data from One Cleaning will only receive it for providing a service (for example, the SmartBill and Netopia billing service).
Our collaboration with all these providers is based on contracts that include confidentiality clauses and a similar level of protection of personal data.
Also, we will provide your personal data in special circumstances that may be provided by current laws or at the reasoned request of Romanian public institutions.
6. Use of data for commercial and marketing purposes
We do not use personal data for marketing purposes.
If, during our activity, we consider it necessary to collect other types of personal data than those indicated above, we will ask for your explicit consent for this purpose.
Your personal data is processed strictly for the period in which the processing purposes are fulfilled. For example, if an order has been paid, we are legally required to keep your information for 5 years from the time of purchase.
In accordance with legal provisions applicable to personal data protection, please be aware of your rights over your personal data that we process:
1. The right to accurate information regarding the collection and use of your data - you are welcome to ask us any questions about the processing of your personal data at any time;
2. The right to ask us about the data we have about you - you can ask us to inform you which of your personal data we process at any time;
3. The right to ask us to modify the data we have about you - you can ask us at any time to modify your data, if these data are incorrect or have been changed;
4. The right to ask us to delete the data we have about you - you can ask us at any time to delete the personal data we process about you;
5. The right to unsubscribe from our newsletter services at any time;
6. The right to file complaints with competent authorities regarding the use of your data.
For any questions regarding the collection and use of your personal data, please send us an email at: contact@onecleaning.ro
